Privacy Policy

Thanks for using (the "website"). At True Image ("True Image"), we are committed to protecting your privacy. True Image, its employees, servants and agents ("we" or "us") will only collect use, disclose and store any personal information from worldwide based persons in accordance with the Greek law and this Privacy Policy. We have created this privacy policy to make sure you know what information we collect and how we use it. By using our website, you expressly consent to the collection, storage, disclosure and use of your information as we have outlined in this Privacy Policy and you agree to the terms and conditions of this Privacy Policy.

This privacy statement (together with the True Image Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By agreeing to use the True Image website you agree that you will allow True Image to use your personal information in conformity with the processes set out in the True Image Terms and Conditions of Service and this privacy statement. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or dialogue box.

But first, a note about uploading and posting information on the Site:
At the time you register for a True Image account, you will choose and provide us with an email address and password. When you upload a design, post a comment or message on the website, provide information in connection with features such as fan clubs, wish lists, forums, member profiles, reviews and recommendation your user name may be visible to other users.
Additionally, if your comment or message contains personal information and is posted by you in a page that is accessible to the public, third parties may make note of the information and you may receive unsolicited messages from other parties as a result. Any content or information you upload that is visible to third parties is not information subject to the terms of this Privacy Policy. Always use care when you post such information.

What information do we collect?

Information Provided by you:

You may provide us with personally identifiable information when you:
register for a True Image account;
order products;
request customer support or send us any other communication;
sign up for newsletters, email alerts, and special offers;
sign up for, or redeem, special offers.
Such information may include your name, email address, billing address, shipping address.
True Image will never ask you for a credit card number. These numbers will be entered only to the interface of an authorized Bank institution which will be used to process your payment.

Information collected by Cookies:

True Image uses cookies on the website to improve the quality of our site and services to you. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users. True Image's cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular user at a particular time. That token is then linked to the user information in our secured databases. You can always delete the cookies and reset your browser to refuse all cookies or to display a message when a cookie is being sent. However, we rely on cookies for the proper operation of the website and if you reset your browser, some of the website features and functionality may not be available to you and you may not be able to take advantage of all the features on the website.
We may work with other companies who place cookies or web beacons on our website. These companies help operate our websites and provide you with additional products and services.
They are subject to confidentiality agreements with True Image and other legal restrictions. True Image does not permit any of these companies to collect personal information using cookies or web beacons on our websites. Certain functionalities related to the provision of additional products and services require marketers to share website usage information about visitors to the Site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. To this end, True Image's third-party advertising company makes a note of some of the pages you visit on the website through the use of pixel tags.

Information collected by Web Beacons and Log Files:

True Image collects information through the use of web beacons and log files that is not usually personally identifiable information. Such information may include your IP address, browser type, site usage, and whether you opened emails you received from us.

Information transferred as the result of the sale of business:

By registering with True Image you agree that True Image may disclose your personally identifiable information to any member of our group, which includes our subsidiaries and affiliates.
We may also disclose your personally identifiable information to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personally identifiable information to the prospective seller or buyer of such business or assets if it is specifically relevant to them. In particular, if True Image or substantially all of its assets are acquired by another party, your personally identifiable information may be part of the assets transferred to the acquiring party.

How do we secure your information?

When you place orders or access your account information, we use commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you. Credit cards transactions are processed through a safe Bank Institution interface. In addition, your True Image account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
You may also choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; ask a question; or initiate other transactions on our website.
We work very hard to protect your privacy, but we do not promise, and you should not expect, that your personal information or private communications will always remain private. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security.

How do we use information?

We use the personally identifiable information you provide to:

provide the features and functionality of the Site;
fulfill your requests for our products and services;
communicate with you about the status of your orders and other inquiries about our products and services;
send you information about our products and services;
for our internal business purposes, such as data analysis, audits and so forth;
help us create content that is most relevant to you.

We use your email address to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your True Image account settings.

When you purchase products from the True Image Website, we may use your email address or other personally identifiable information to send marketing messages and notifications from time-to-time whether or not you created an account with us. You may unsubscribe or change the frequency of email notifications on the Account Settings page in "My Account."

We use non-personally identifiable information to monitor the use and performance of the Site so that we can learn more about how people use the website which helps us improve our products and services and significantly enhance your experience on our website.

Does True Image disclose the information it collects to outside parties?

Generally, True Image does not share personal information about you with other people or nonaffiliated companies without your consent except that:
True Image provides information to its agents and trusted service providers and contractors for limited purposes, such as fulfilling customer orders and processing credit card transactions; offering certain products and services; communicating with customers; providing customer service; managing information on our behalf; and enhancing the website features and functionality. In such cases, we require that these parties agree to use the information solely for the purpose for which we provided it to them and in accordance with our Privacy Policy.

True Image may also release information (including your name, addresses, telephone number, and account activity) when we, in our sole discretion believe that such release is necessary or appropriate to:
comply with legal obligations;
comply with subpoenas, warrants, court orders, government investigations, or other legal process;
enforce or apply the terms of any of our user or license agreements;
investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity;
investigate fraud or similar claims
protect the rights, property or safety of True Image, our users, or others
to protect our operations; or
to permit us to pursue available remedies or limit the damages that we may sustain.

In the event that True Image is acquired by, or merges with, another company True Image reserves the right to transfer all information we have collected from our users in connection with such acquisition or merger.
True Image may disclose non-personally-identifiable information to third parties in aggregate form to potential business partners and investors.


True Image may use third party service providers to place ads on our behalf across the internet and sometimes on the website. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major sites.
In addition, True Image is a dynamic marketplace with a great number of branded products and content. We will offer our users the opportunity to opt-in to receive emails, notifications of promotions. You have the right to decline to opt-in to take advantage of this service.

Access to information

Law gives you the right to access information held about you. Your right of access can be exercised in accordance with the Law.

How can I change, delete, or update my information?

Most of your account information can be changed in the My Account section of the website. If you have any questions about what information is stored or would like to obtain a copy of such information, please contact us. After receiving proof of your identity, we will provide the information to you, and you may request that we delete or change any or all of the information.

The current version of the True Image Privacy Policy was adopted effective as of 1 January 2016.

Mykonos & Santorini
All Rights Reserved
Join our emailing list
Follow us on